Carnival Corporation is to introduce wearable tech across its ten brands, in what the company is calling the “world’s first interactive guest experience”.
The coin shaped computer, named Ocean Medallion, will allow guests to access their stateroom without keycard, streamline their port embarkation and disembarkation and locate family and friends on board.
It will also enable guests to purchase items on board without any transaction, cards or paper; hold information on guest dining preferences; and power interactive gaming experiences.
The new guest experience platform will debut on Princess Cruises’ Regal Princess in November 2017, followed by Royal Princess and Caribbean Princess in 2018. The new Medallion Class on Princess Cruises will be rolled out over multiple years on the entire Princess Cruises fleet.
Ocean Medallion will officially be launched by Arnold Donald, the Carnival Corporation CEO, at the consumer technology show CES. His keynote speech marks the first time a travel industry executive has delivered the opening address at the show.
“With this interactive technology platform, we are poised to have our global cruise line brands at the vanguard of forever changing the guest experience paradigm – not just in the cruise industry but in the larger vacation market and potentially other industries,” said Donald.
“Our focus is on exceeding guest expectations every single day and consistently delivering great experiences, and we do that extremely well. Now we are in prime position to take the guest experience to a level never before considered possible and build on cruising’s popularity and value as the fastest growing segment of the vacation sector.”