ABTA conferences and events deliver practical training for the travel industry and help keep you and your staff up to date on the most important, business-critical issues, with a focus on practical learning. Visit ABTA.com/events to learn more about our upcoming events and register your place
Complaints Handling Workshop, London
If you regularly handle complaints, this workshop will give you the crucial skills to help you deal with them effectively, including techniques for dealing with written and verbal complaints.
Communicating FCO and other Travel Advice to Customers, Manchester
Gain an understanding of how you can talk about travel advice, hear examples of organisations that do this effectively and create a toolkit for travel advice.
Essential Guide to Travel Marketing, London
How to develop your brand and find the best marketing methods to drive sales. Assess your marketing strategies and gain the tools to understand what channels work best for your brand.
Advanced Social Media in Travel, London
Develop your social media strategy, understand the value of influencers and get in-depth guidance on social channels.
Book this and Essential Guide to Travel Marketing and get 20% off both events
Group Travel and Escorted Tours Conference, London
Capitalise on the growing demand for experiential and adventure travel, multigenerational travel, special interest, theme and educational travel and female-only tours.
A Beginner’s Guide to Travel Law, Bristol
Understand what the new package travel and ATOL regulations mean for your business. What adjustments do you need to make and how will your liabilities change?
Business Travel Risk Management: Protecting Your Travelling Employees, London
An opportunity for TMCs to show their value by helping clients to safeguard travelling employees, manage risk and handle a major incident.