Events

ABTA conferences and events deliver practical training for the travel industry and help keep you and your staff up to date on the most important, business-critical issues, with a focus on practical learning. Visit ABTA.com/events to learn more about our upcoming events and register your place

July 10

Complaints Handling Workshop, London

If you regularly handle complaints, this workshop will give you the crucial skills to help you deal with them effectively, including techniques for dealing with written and verbal complaints.

July 11

Communicating FCO and other Travel Advice to Customers, Manchester

Gain an understanding of how you can talk about travel advice, hear examples of organisations that do this effectively and create a toolkit for travel advice.

September 19

Essential Guide to Travel Marketing, London

How to develop your brand and find the best marketing methods to drive sales. Assess your marketing strategies and gain the tools to understand what channels work best for your brand.

September 20

Advanced Social Media in Travel, London

Develop your social media strategy, understand the value of influencers and get in-depth guidance on social channels.

Book this and Essential Guide to Travel Marketing and get 20% off both events

September 26

Group Travel and Escorted Tours Conference, London

Capitalise on the growing demand for experiential and adventure travel, multigenerational travel, special interest, theme and educational travel and female-only tours.

October 2

A Beginner’s Guide to Travel Law, Bristol

Understand what the new package travel and ATOL regulations mean for your business. What adjustments do you need to make and how will your liabilities change?

October 3

Business Travel Risk Management: Protecting Your Travelling Employees, London

An opportunity for TMCs to show their value by helping clients to safeguard travelling employees, manage risk and handle a major incident.

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