Azamara has launched a new trade portal and reservation system as well as a UK based call centre. The move follows the company’s sale by parent Royal Caribbean in 2021.
The company has also bolstered its sales team with new business development managers Adam Morris and Moira Gregson, who have joined from Royal Caribbean International and Ambassador Cruise Line respectively.
The new portal can be found at https://connect.azamara.com/home. Agents will find Seaware touch, the company’s new booking tool, there.
Carol Cabezas, Azamara president, said: “Wichita has been home to our knowledgeable and engaging team on the phones, who are dedicated to helping advisors make their clients’ dreams a reality.
“Opening a dedicated office here is a testament to our commitment to delivering the best service to our guests and advisors.
“I am so proud of how far Azamara has come since we’ve returned to service, and this contact centre indicates that we are continuing to build on that momentum with more to come.”