Celebrity Cruises has unveiled a relaunched training platform for its agent partners.
Celebrity Central Training now has a new look with added tailored learning pathways to help both seasoned experts and beginners new to selling cruise.
The training programme consists of two primary segments:
- Beginners Programme – Launched in May 2023, this training journey is tailored to agents who are new to the industry, new to cruise or new to Celebrity can enhance their learning with three dedicated modules – Intro to Cruise, Why Celebrity, and Booking & Upselling.
- Main Content – New for September 2023, this training journey is tailored to expert agents, allowing them to explore ten collections containing modules that align with Celebrity’s core pillars, from culinary offerings to entertainment, as well as an introduction to the award-winning fleet and what guests can expect from a Celebrity cruise.
Claire Stirrup, Senior Sales Director UK&I, Celebrity Cruises: “I’m delighted that we have been able to invest into our e-learning training platform for agents, to provide dedicated training for agents from beginner all the way to expert level. With CLIA Cruise Week around the corner, this is the perfect time to relaunch our training programme, to engage and support agents to confidently sell Celebrity Cruises and demonstrate to their clients that there is a cruise holiday for everyone.”
The courses training modules have been designed to allow agents to go at their own pace, with bite sized modules. Once courses are complete, agents can download virtual badges to share on social media.
The new investment into overall training with Celebrity Cruises comes as an extension of the Celebrity Cruises for Beginners programme that launched earlier this year.
For further information on the new training platform, and access to marketing tools and support, agents should visit www.celebritycentral.co.uk