Royal Caribbean has confirmed the names of three key account managers for its key markets across Europe.
Chloe Palmer, pictured right, will become key account manager for the UK, Anette Karlsen, left, will have the same role for Norway while Anneli Buehrle, centre, will cover Germany, Austria and Switzerland.
Palmer started her career at Tui, being recognised as deputy manager of the year, and has worked for P&O Cruises for the past three years as partnership development manager.
Karlsen is new to the cruise industry while Buehrle joins Royal Caribbean having worked for STA Travel across account and product management. The latter will be the second key account manager working in the region.
From the beginning of February, all Royal Caribbean Group bookings created by April 30, 2021 – on sailings before April 30, 2022, can be cancelled within 48 hours of sailing. The Cruise with Confidence extension means guests will receive a full credit of the cruise fare paid, and can be used by September 30, 2022.
“As the world has changed, so have we. We want our guests to have peace of mind when booking a cruise, and extending this popular programme gives them more freedom and flexibility to make informed decisions,” said Royal Caribbean Group chairman and CEO Richard Fain.