Crystal Cruises launches new training programme

Crystal Cruises has joined Online Travel Training to launch a brand new training programme for agents.

The first training module provides agents with all the most up-to-date information and key features of the Crystal Cruises’ fleet.

Two further modules take them through Crystal’s newly launched brands, Crystal Yacht Cruises and Crystal River Cruises. Agents can also meet the team, order brochures and learn about the latest incentives and offers.

Once agents have completed all three modules, they will receive a certificate and a bar of chocolate.

Commenting on the launch, Elaine Gillard, senior sales and marketing manager for Crystal Cruises in the UK, said: “With Crystal Cruises selling almost exclusively through the trade, it is essential that we provide continued support to our travel agent partners and ensure that they have all the tools to sell us.

“Our new training modules are a fun and interesting way for agents to increase their product knowledge so they can sell Crystal Cruises with confidence and ultimately earn themselves good commission.”