Explora Journeys has launched an online centre for travel agents with a booking tool, marketing materials and a knowledge suite.
MSC’s new luxury brand will see its first ship Explora I making its maiden voyage in May 2023.
The cruise brand’s travel advisor centre features an online booking tool which allows agents to search and book itineraries, select suites, access fares and generate quotations.
Agents can also use the platform to track their bookings and commission will be paid via “the industry’s first rolling commission payment programme”.
Michael Ungerer, chief executive officer, said: “Our new travel advisor centre is another important step forward in our vision and purpose, based on the extensive research we completed to create an ocean experience like no other. We have created what I believe is a seamless, best-in-class digital experience for travel advisors to underscore our mantra of just how easy it is to do business with Explora Journeys.”
US agents have voiced their support for the new brand.
Adam Barnes travel consultant, Cruiseosity, Florida, said: “One of the things I love most and I’m sure all travel agents love is the rolling commission, which I can say you are true to your word as I confirmed my first cruise about 12 days ago and I did receive my share of the deposit just like you said 10 days from the time I booked, even though my clients are not going on their cruise until September 2023 which is almost two years away. I am looking forward to work a lot more with the Explora Journeys team in the future!”
Chris Austin, chief sales officer, added: “We are proud to announce this next step in the brand’s journey and this is another example of Explora Journeys putting the travel advisor community first. A year in the making, we are proud to launch our platform and we will continue to engage travel advisors for input as we add valuable resources to make doing business with Explora Journeys joyful.”
The creation of the centre follows the brand’s By Appointment service, which launched in September and enables agents to set up an appointment with an Explora Journeys ambassador to make a booking on one of Explora I’s eight inaugural sailings.