Norwegian Cruise Line (NCL) has announced that it will pay travel agents commission on non-commissionable fares (NCFs).
It is the first major contemporary cruise line to do so, and the move shows the NCL’s commitment to the travel agent community worldwide.
The payment of NCFs will come into effect from January 1, 2023 for new reservations made 120 days prior to sailing for cruises departing from May 1, 2023. To qualify for the NCF commission, agents will need to submit a marketing plan to their NCL sales support team by December 31, 2022.
“Our Partners First philosophy remains top of mind, and our decision to pay commission on NCFs is further proof of our commitment to this community,” said NCL president and CEO Harry Sommer.
“We want our partners to thrive; we want to see their businesses grow all around the world.”
Gary Anslow, NCL’s senior director of sales UK and Ireland, added: “Our travel partners are incredibly important to us and our business; it is a true partnership.
“Agents know why NCL offers the best cruise experience at sea and when they can speak to our unique, bucket-list itineraries, one-of-a-kind Free at Sea promotion and incredible 18-ship fleet with unparalleled onboard offerings, they are providing immense value to the business.
“We see this value and we wanted to reward our travel advisors like never before.”