Princess Cruises fleet to return Medallion ready

Princess Cruises fleet to return Medallion ready

Global fleet upgraded during pause

Princess Cruises has revealed that all of its global fleet will be Ocean Medallion-class when it returns to service.

Ocean Medallion is wearable piece of technology that allows guests to connect to the vessel through a variety of ways, including touchless embarkation, keyless stateroom entry, contactless payments, simplified safety training, location based gaming and guest service requests via mobile phone Chat.

During the pause  Coral Princess, Diamond Princess, Emerald Princess, Grand Princess, Island Princess, Majestic Princess, and Sapphire Princess will return as MedallionClass ships along with the new Enchanted Princess.

“Innovation is allowing us to pair guidance from public health experts with the unparalleled touch-free capabilities of the OceanMedallion, honoring our commitment to health and safety, while continuing to reinvent and simplify the experience all together,” said Jan Swartz, president of Princess Cruises. “During this down-time we’ve worked behind the scenes to re-engineer our operation to give guests maximum control of their cruise holiday, as well as to activate the Princess MedallionClass Experience on all of our ships.”

A noted breakthrough in the travel industry, the OceanMedallionTM connects guests and crew to an experiential ‘IoT’ platform through a network of sensors and readers that help recognise individuals in locations throughout the ship, facilitating touchless capabilities that include a highly-personalised service and interactive entertainment, while also reducing contact between guests and crew onboard and in ports.

“The same technology we’ve used to simplify and personalise the guest experience on our Princess MedallionClass ships for the past three years is now being further leveraged to safeguard our guests and crew as well,” said John Padgett, chief experience and innovation officer for Carnival Corporation.  “That means that the smartest ships at sea are now enabling intelligence-driven safety processes via the OceanMedallion.”

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