TUI UK and Ireland has created a new team to enhance training and support for UK travel agents, as well as drive sales and increase awareness of both the Marella Cruises and TUI River Cruises brands.
The new team has been recruited from within the business and will report to Andrew Isherwood, national account manager, commercial relations.
Steven Heath will become senior cruise commercial support manager and his key responsibilities will include delivering the commercial aspirations of Marella and TUI River Cruises, building relationships and providing strategic direction to valued trade partners.
He will be supported by two cruise commercial managers, Jessica Garner and Lynsey Robert, while Sarah Whitehouse will become training delivery manager.
Chris Hackney, managing director of cruise at TUI UK and Ireland said: “We’re excited to be growing the team at this pivotal time for the cruise industry. Since the re-start of cruise last year, we’ve been working hard to reassure customers and get them back to cruising.
“We have ambitious plans for Marella and TUI River Cruises and having a dedicated team in place to support agents will play an important role in the businesses’ future.
“With the launch of Marella Voyager and our new US itineraries on Marella Discovery in 2023, we are seeing trends of customers booking earlier than before.”
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