Intercruises Shoreside & Port Services is stepping into a new phase of leadership as Virginia Quintairos takes on the role of Managing Director.
The appointment comes at a time when cruising is growing faster and becoming more complex, placing even more importance on the work done behind the scenes in ports around the world.
Intercruises, part of TUI Musement, supports cruise lines with everything from shore excursions to port operations and turnaround services.
While guests may never see the teams making it all happen, their work plays a major role in how smooth and enjoyable a cruise experience feels from start to finish.
For Quintairos, this new role builds naturally on a career that spans more than 20 years in the cruise and travel industry.
She has worked across operations, commercial strategy and leadership, gaining hands-on experience during both periods of growth and times of challenge for the sector.
Colleagues describe her as someone who understands how decisions made at the top affect teams on the ground.
That practical perspective has helped her work closely with cruise partners, solve operational problems and support innovation without losing sight of service quality.
Speaking about her appointment, Quintairos said she is excited to lead a business built on strong teams and shared expertise.
She highlighted the people at Intercruises as its greatest strength and made it clear that collaboration and consistency will remain central as the company continues to grow.
Her leadership will be supported by an expanded management structure designed to keep the company flexible while maintaining high standards across its global operations. This is especially important as cruise itineraries expand and expectations from both guests and cruise lines continue to rise.
Intercruises currently employs more than 800 cruise industry professionals and supports around 13,000 cruise calls each year. Its footprint spans ports worldwide, making it one of the most established shoreside partners in the industry.
TUI Musement CEO Peter Ulwahn praised Quintairos as a proven leader with deep cruise expertise, noting that her appointment reflects years of contribution and trust within the organization.
As the cruise industry looks ahead, Intercruises is positioning itself for steady, sustainable growth. With Virginia Quintairos at the helm, the focus remains on people, partnerships and delivering dependable service in every destination, the kind of work that quietly shapes the entire cruise experience.
Similar leadership shifts are also unfolding elsewhere in the sector, with Disney Cruise Line recently entering a new era as Tracy Wilson steps into the general manager role.
