Industry meets on Magellan for Clia Forum

Industry meets on Magellan for Clia Forum

Clia’s annual Cruise Forum took place yesterday, on board Cruise & Maritime Voyage’s Magellan, the company’s flagship vessel.

The event, which was split into a conference and a black tie dinner, included talks by David Dingle, chairman of Carnival UK, Simon Duffy, who created Bulldog skincare, and a panel of three marketing managers new to the cruise industry.

During his talk, David Dingle, said that slashing commission rates had been a “necessary evil” and was done to properly police the industry.

Carnival UK brought commission levels down to 5% to put a halt to agent discounting.

The event also played host to Clia’s annual Cruise Excellence awards, recognising those who “demonstrated exceptional levels of knowledge, leadership and inspiration” according to Clia.

The winners were as follows:

The Rising Star award – FlexiCruise

The Innovation in Cruise award – Jetline Cruise

The Online Travel Agency of the Year award – IGLU Cruise

High Street Travel Agency of the Year – Trailfinders

Travel Agent Business of the Year – World Travel Holdings (Cruise 118)

The Cruise Expert of the Year award – Sarah Bolton from Travel Counsellors

The Cruise Advocate Award – Alison Earnshaw from World Travel Holdings (Cruise 118)

The CLIA UK & Ireland Award for Outstanding Contribution to the UK & Ireland Cruise Community was presented to David Dingle, Kathryn Beadle and Trevor Dupont

CLIA UK & Ireland director Andy Harmer said: ‘I’m delighted we have been able to recognise some truly outstanding people and companies who have gone over and above expectations in promoting and selling cruise holidays.’

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